Houston · 24/7 Emergency Response

Water rising? We answer. We come now.

IICRC-certified crews on-site within 60 minutes, anywhere in the Houston metro. We stop the damage, document everything for your claim, and bill your insurance directly.

Call (713) 555-0911 Now What We Do
  • 60-Minute Response
  • Direct Insurance Billing
  • IICRC Certified
  • 24/7 Live Dispatch
Heavy storm rain streaming down a window
Emergency Services

Whatever happened, the first 24 hours decide the next six months.

Water Extraction & Dry-Out

Truck-mounted extraction, commercial dehumidifiers, and daily moisture readings until every wall cavity reads dry — not just feels dry.

Fire & Smoke Restoration

Board-up, soot and smoke-odor removal, and structural cleaning — including the water damage the fire hoses leave behind.

Mold Remediation

Licensed assessment, containment with negative air, removal, and third-party clearance testing — done to Texas mold code, documented start to finish.

Storm & Flood Response

Tarping, board-up, tree-through-roof stabilization, and flood-water cleanup. When a named storm hits, our Houston crews are already here.

Contents Pack-Out

We photograph, inventory, pack, and store your belongings in our climate-controlled facility while the structure dries — then bring them home clean.

Insurance Claim Coordination

Xactimate estimates, photo documentation, and moisture logs in the format adjusters expect. We bill your carrier directly — you handle the deductible, we handle the rest.

What happens when you call

From panic to plan in under an hour.

  1. 1

    Call — a person answers

    Live dispatch 24/7. We ask a few questions, tell you what to shut off, and roll a crew immediately — on-site within 60 minutes.

  2. 2

    Stop & stabilize

    Water stopped, power made safe, extraction started, and everything photographed before it moves — your claim depends on that documentation.

  3. 3

    Dry & restore

    Dehumidifiers and air movers run until moisture readings hit dry standard — verified daily, not guessed. Then repairs bring it back to pre-loss condition.

  4. 4

    Close the claim

    We deliver the estimate, logs, and photos to your adjuster, bill the carrier directly, and walk the finished work with you before we call it done.

60 min Average emergency arrival time
6,200+ Houston properties restored
24/7 Live dispatch — never a machine
15 yrs Serving Houston since 2011
Houston reviews

The 2am phone calls we’re proudest of.

“Water heater let go upstairs on a Sunday night in Meyerland. I called at 11:40pm and their crew was extracting water by 12:30. They dealt with USAA directly — I paid my deductible and signed twice. That was my whole job.”
Carla J. Homeowner · Meyerland
“After the freeze burst three pipes in our Katy office, Restore First packed out two floors of files and equipment, dried the building in five days, and had us operating out of half the space the whole time. Moisture logs emailed every morning.”
Daniel O. Office manager · Katy
“We found mold behind the nursery wall while renovating in The Heights. They contained it the same week, walked us through the Texas mold protocol, and the third-party clearance test passed on the first try. Nobody upsold us anything.”
Beth & Ryan T. Homeowners · The Heights
Restoration technician cleaning and treating a flood-damaged room
Who shows up matters

Built in Houston, for the way Houston floods.

Restore First started in 2011 with two trucks and a simple observation: after a flood, the first company through your door sets the tone for everything that follows. We answered our phones at 2am, showed up when we said we would, and documented everything so claims went through. Harvey in 2017 tested that model on 400 homes at once. We kept every promise we made.

Today we run twelve emergency crews out of our Gulf Freeway facility, every technician is IICRC-certified, and we still answer with a human being on the second ring. We can’t make a flood unhappen — but we can make the next 30 days feel handled.

  • Every technician IICRC-certified — no day labor in your home
  • Licensed Texas mold remediation contractor (TDLR)
  • Direct billing with every major insurance carrier
  • Daily moisture logs and photos shared with you and your adjuster
FAQ

What people ask us while the water is still running.

Will my insurance cover this?

Usually, if it was sudden — burst pipes, water heater failures, and storm damage are typically covered. Gradual leaks and rising floodwater usually aren’t (flood needs a separate FEMA policy). We document everything either way and tell you honestly what we see before you file.

What does water damage restoration cost?

Typical residential mitigation runs $2,000–$6,000 depending on how much got wet and for how long; large or multi-floor losses run more. If insurance covers it, you pay your deductible and we bill the carrier directly for the rest.

How long does dry-out take?

Most homes reach dry standard in 3–5 days of continuous equipment. We verify with daily moisture readings — pulling equipment a day early is how you get mold a month later, so we don’t.

Do I really need professional mold remediation?

Under about 25 contiguous square feet, Texas lets you handle it yourself, and for a small bathroom-ceiling patch that can be reasonable. Beyond that — or if it’s in walls or HVAC — state law requires a licensed remediator and a clearance test. We’ll tell you which side of that line you’re on for free.

Are you actually there in 60 minutes?

Inside the metro, yes — that’s our dispatch standard, and we hit it on the overwhelming majority of calls. During a named storm or citywide freeze we triage by severity and give you an honest ETA when you call, not a fake one.

Water, fire, or mold — call now, breathe later.

Every hour water sits, the damage — and the bill — grows. One call gets an IICRC-certified crew moving now and your insurance claim started right. Free assessments on non-emergency mold and storm damage.

(713) 555-0911 24/7/365 — real people answer, day or night IICRC-Certified Firm · TDLR Mold Remediation Lic. #MRC1447